Service Department

Service Director

Len Smith oversees the Road Department, Building Department, Water & Sewer Departments, Utility Department, and is curator of the city parks, buildings and lands. He also oversees storm water issues and trash collection.

Since 2010, Len has worked hard to maintain excellence in the city’s services and facilities, as well as offer outstanding customer service to residents.

If you have questions, requests or concerns for any Service Department issue, please contact the Service Department at 440-949-6280.

Len Smith, Service Director
lsmith734@gmail.com

Please send all mail to 4750 Richelieu Avenue, Sheffield Lake, OH 44054.


Roads Department

With a shared staff of 5 full time employees, 4 involved with road operations and 1 full time mechanic, the Roads Department maintains roads, right of ways, culverts, ditches, storm drains, underground piping, multiple municipal properties and many other services offered to our residents.

Roads Department:
440-949-5191


Water/ Sewer Departments

With a shared Staff of 4 full time employees, the Water and Sewer Departments work separately on their respective daily functions. Currently, water can enter the city from two sources: Avon Lake and/or Lorain. Since 2011, Avon Lake has been our primary source. Our sewer system is processed by the City of Lorain.

City of Lorain:
440-949-6259


Water

The Water Department staff monitors water quality, reads meters, repairs water service lines, main lines, meters and hydrants. They also provide residential and commercial water taps, manage the water tower and protect our residents’ overall water quality.


Sewer

This Sewer Department monitors sewage collection and flow, repairs and maintains sewer lines, monitors and maintains lift stations, and facilitates municipal sewage removal.


Utilities Department

Staffed by two employees, the Utilities Department bills water, sewer, refuse and storm water. They also handle the day-to-day operations of collection and inquiries, such as when a resident has a question about a water bill or issue, or any other offered service.

A drive thru window is provided for convenience, and open to the public from 8:00am until 4:30pm, Monday – Friday. We also have a Goodwill drop-off box located at the water department.


Water Department:

440-949-6259

You can mail, drive thru or drop off water bills after-hours at:

4750 Richelieu Avenue,
Sheffield Lake, OH 44054

Please make checks payable to: Sheffield Lake Water Dept. (S.L.W.D.).


Trash collection

Republic Services, a Division of Allied Waste Inc. handles the city’s refuse collection, and by contract with Allied Waste we utilize the “cart ” system of collection. Blue carts are for regular garbage and green carts are for loose, bulk recyclables. Carts should be placed within 3 feet of curb, with arrows facing the street and at least 3 feet apart. Bulk items are picked up on the 3rd full work week of each month.

All grass clippings and other yard waste should be placed in brown paper yard waste bags and placed next to the recycling cart. Brush and small tree trimmings must be cut, bundled and securely tied, not exceed 4 feet in length or 40 lbs. in weight, and be placed next to the recycling cart.

Please have all cart containers out for pickup by 6:00am. When a holiday falls on or before your regular pickup day, your pickup will be the next business day. The holidays that affect collection are:

  • New Year’s Day
  • Memorial Day
  • Independence Day
  • Labor Day
  • Thanksgiving Day
  • Christmas Day

Customer inquiries and complaints should be directed to Republic Services Customer Service first, as they are aware of any adjustments to each route’s pickup or other special circumstances.

Republic Services Customer Service Department:
1-800-433-1309 or 440-458-5191

Office Hours
8:00am to 5:00pm, Monday-Friday